Privacy Policy

Lucent Ventures Company Ltd (“Lucent Ventures”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal data in accordance with the Personal Data Protection Act, 2022 of the United Republic of Tanzania, its Regulations, and where applicable, the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679).

This Privacy Policy explains how we lawfully collect, use, store, disclose, and protect personal data obtained through our website, digital platforms, communications, and service engagements.

1. Scope of This Policy

This policy applies to:

• Visitors to the Lucent Ventures website

• Clients, contractors, suppliers, and partners

• Individuals submitting inquiries, quotations, or applications through our website

It covers all personal data processed by Lucent Ventures Company Ltd in Tanzania and, where applicable, internationally.

2. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person.

• Processing: Any operation performed on personal data, including collection, storage, use, transmission, or deletion.

• Data Subject: An individual whose personal data is processed.

• Controller: Lucent Ventures Company Ltd, which determines the purpose and means of processing personal data.

3. Lawful Basis for Processing

Lucent Ventures processes personal data strictly on lawful grounds, including:

• Consent: Where you voluntarily submit information through website forms

• Contractual necessity: To perform or prepare to enter into a contract

• Legal obligation: Compliance with Tanzanian laws and regulatory requirements

• Legitimate interests: For operational efficiency, service improvement, and security, provided such interests do not override data subject rights

GDPR Article 6 principles are applied where EU data subjects are involved.

4. Categories of Personal Data Collected

a) Data Provided Directly by You

• Full name

• Email address

• Telephone number

• Company/organization name

• Service interest (Security, Construction, Education, Agribusiness, Green Energy, Logistics)

• Inquiry or message content

b) Automatically Collected Data

• IP address

• Device identifiers

• Browser type and operating system

• Website usage data and access logs

5. Purpose of Data Processing

We process personal data for the following purposes:

• Responding to inquiries, quotations, and service requests

• Client onboarding and relationship management

• Service delivery across all business divisions

• Website administration, analytics, and security

• Compliance with legal, regulatory, and licensing requirements

Personal data shall not be processed for purposes incompatible with those listed above.

6. Data Sharing and Cross-Border Transfers

Personal data may be shared only:

• With authorized employees and officers of Lucent Ventures

• With vetted service providers bound by confidentiality and data protection obligations

• Where disclosure is required by Tanzanian law, court order, or regulatory authority

Where cross-border data transfer is necessary, Lucent Ventures ensures:

• Adequate data protection safeguards are in place

• Compliance with the Personal Data Protection Act, 2022

• GDPR-compliant safeguards such as standard contractual clauses where applicable

7. Data Security Measures

Lucent Ventures implements appropriate technical and organizational safeguards, including:

• Controlled access to systems and records

• Secure data storage and encryption where applicable

• Staff confidentiality obligations

• Regular review of data protection practices

Despite these measures, no electronic transmission or storage system is completely secure.

8. Data Retention

Personal data is retained only:

• For as long as necessary to fulfill the stated purposes

• As required under applicable Tanzanian laws and regulatory obligations

Data that is no longer required is securely deleted or anonymized.

9. Rights of Data Subjects

In accordance with the Personal Data Protection Act, 2022 and GDPR (where applicable), you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request erasure of personal data (right to be forgotten)

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the relevant Data Protection Authority

Requests shall be responded to within legally prescribed timelines.

10. Cookies and Tracking Technologies

Our website uses cookies for functional, analytical, and security purposes. You may control cookies through browser settings. Disabling cookies may affect website functionality.

11. Children’s Data

Lucent Ventures does not knowingly collect or process personal data of children under the age of 18. If such data is identified, it will be promptly deleted.

12. Third-Party Websites

Our website may contain links to external websites. Lucent Ventures bears no responsibility for the privacy practices of third-party platforms.

13. Policy Updates

This Privacy Policy may be updated periodically to reflect legal, regulatory, or operational changes. Updates shall be published on our website and take effect immediately upon posting.

14. Contact Information

For data protection inquiries, requests, or complaints, contact:

Lucent Ventures Company Ltd
P.O. Box 12368
Ilala CBD, Upanga Magharibi
Near Diamond Jubilee
Dar es Salaam, Tanzania

Email: info@lucentventuresltd.com (official company email)
Phone: +255 797 569 184

Last Updated: [04/01/2026]